Bilingual process analyst

Vacancy Description

We are looking for a bilingual professional for the position of Bilingual Process Analyst. This role is key to our mission of providing high quality financial solutions for our clients in the US.

Responsibilities:

- Requirements Fulfillment: Ensure efficiency and compliance in processes.

- Process Documentation and Optimization: Analyze, design and document processes to improve efficiency.

- Quick and efficient solutions: Implement improvements that optimize service quality.

- Financial Analysis: Collect and analyze customer information to ensure document compliance.

- Credit Process Consulting: Guide clients through the mortgage process.

- Understanding Needs: Understanding clients' financial goals for personalized service.

- Teamwork: Collaborate with teams in Colombia and the U.S. to achieve credit approval.

- Contribution to Decisions: Provide input in the approval or denial of credit.

 

Requirements:

- English C1 (fluent)

- Education: Finances, Business Administration or related career.

- Experience: 2 years in accounts and financial product data management.

- Knowledge: Sales funnels, CRM, credit analysis, advanced management of Encompass.

- Skills: Attention to detail, organization, self-discipline, quick learning and active listening skills.

Benefits:

- Competitive salary

- Opportunity for growth

- Dynamic and collaborative work environment

Requirements to apply for the vacancy

Experience: Minimum 2 years

Level of studies: Professional up to specialization/master's degree

City of residence: Medellín, Antioquia, Colombia

Salary: $2,200,000 to $2,800,000