Mobile Roadside Support Specialist

Solvo Global

Hace 7 días

6 meses de experiencia, bachillerato completo hasta profesional

Salario a convenir

Palabras clave: English, customer service, Servicio al Cliente, Road assistant, Bilingual, Ingles, BPO

Barranquilla

Join our SOS service team in Barranquilla.

Overview: As a Mobile Roadside Support Specialist, you will provide on-the-spot assistance to luxury vehicle owners, ensuring their safety and comfort across Barranquilla. This role requires mobility and technical expertise in roadside support.

Responsibilities:

Respond to inbound calls offering immediate roadside assistance.
Deliver empathetic support focused on customer safety.
Document and manage cases accurately.
Use digital tools to locate and assist customers efficiently.
Apply assistance policies to resolve complex situations.

Technical Skills:

Experience with digital assistance tools.
Salesforce knowledge is advantageous.
Strong critical thinking and problem-solving skills.

Additional Perks:

Competitive salary package.
A supportive team culture in Barranquilla.

Habilidades

Multitasking

English

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