AI Agent Developer – Household Concierge

SmarterHome.ai Engineering Team

We are looking for an AI Agent Developer to design and build a next-generation household concierge agent that helps members manage everyday home-service needs through natural conversation—from finding trusted local providers to comparing quotes and scheduling services.

Key Responsibilities

• Design and develop AI agent reasoning, task planning, and multi-turn conversational flows.
• Implement tool-calling/function-calling for provider search, ranking, quotes, availability, scheduling, and follow-ups.
• Build provider matching and trust systems using reviews, ratings, licensing, and insurance data.
• Integrate third-party APIs, including provider directories, booking systems, geolocation, and notifications.
• Collaborate with the Platform Developer and AI team on agent architecture, APIs, and data requirements.
• Monitor and improve agent performance through task completion, quality, hand-off, and customer satisfaction metrics.
• Implement appropriate guardrails and escalation flows for sensitive or high-risk service categories.

Requirements

• 3+ years of experience building production AI/LLM applications, chatbots, or agentic systems.
• Hands-on experience with LLM APIs such as OpenAI, Anthropic, or similar.
• Experience with tool-calling/function-calling and AI agent frameworks.
• Strong prompt engineering and conversational design skills.
• Experience with voice-based AI, including speech-to-text, text-to-speech, or real-time voice agents.
• Experience integrating third-party APIs and working with backend fundamentals, APIs, and data models.
• Ability to design solutions for ambiguous, real-world user requests.
• Comfortable working in a fast-paced, startup-like environment.

Nice to Have

• Experience with home services, marketplaces, or on-demand platforms.
• Knowledge of trust & safety, provider verification, or reputation systems.
• Experience with Vector Search / RAG.
• Background in telecom, home services, insurtech, or comparison-shopping platforms.
• Startup or early-stage product experience.

What We Offer

An opportunity to build an AI agent from the ground up and take it from prototype to production, working directly on a consumer-facing product designed to solve real-world household needs. You will own the agent's reasoning, workflows, tool usage, and overall member experience.