Junior Admin Support Assistant - Europe

We are looking for a motivated and detail-oriented professional to provide administrative and operational support to the European team from our Bogotá office. The role requires strong organizational skills, the ability to work in a fast-paced international environment, and a proactive approach to problem-solving.

Key job responsibilities include, but not limited to: 

• Verify bookings made by the sales team and ensure data accuracy.

• Check and update student information in internal systems.

• Hold and manage room assignments in DBC.

• Record special requests or important details (e.g., allergies, accommodation requests) in Class for Operations.

• Send confirmation emails and invoices to customers.

• Update invoices (add/remove items) as required.

• Reconcile daily financial information after bank transfers/Flywire payments are received.

• Send updated invoices and payment confirmations to customers.

• Follow up and update flight details.

• Share host family information and departure guides with students.

• Maintain daily communication with the French team in Paris to ensure smooth processes.

Minimum Qualifications   

• Bachelor’s degree in Administration, Business, or related fields (or currently studying).

• Proficiency in English (B2 or above).

• Basic knowledge of French is a plus, but not required.

• Strong attention to detail and organizational skills.

• Ability to manage multiple tasks and meet deadlines.

• Basic knowledge of MS Office and willingness to learn internal systems.

• Excellent communication skills and a service-oriented mindset.