Junior Sales Assistant at Those Coffee People

Commitment: Full-Time (Monday–Friday with flexibility when required)

About Those Coffee People

Those Coffee People (TCP) is an international specialty coffee company exporting direct-trade Colombian coffee to clients worldwide. Since 2018, we have supplied green coffee in medium and large volumes and are now expanding into a B2B e-commerce platform for green and roasted coffee in micro and small quantities.

To support this growth, we are hiring a Junior Sales Assistant / Business Development Associate to strengthen our sales operations and develop into a future revenue-owning role.

Role Overview

This is a developmental commercial position designed to build the skills required to become a full Client Relationship Manager within approximately 8–12 months, based on performance.

• The role combines:
• Lead management
• Client communication
• Sales administration
• Portfolio management
• Operational coordination

The ideal candidate is organized, detail-oriented, commercially curious, and comfortable working with numbers.

Key Responsibilities

1. Client Management & Lead Qualification

• Manage a portfolio of your own clients guaranteeing professional and structured communication for maximum client satisfaction
• Manage inbound inquiries from WhatsApp and other communication channels and qualify leads based on internal criteria
• Prepare quotes and pricing proposals and process orders through our fulfillment system 

2. Sales Support & Administration 

• Support senior sales team members with structured administrative task, CRM management, and any other related tasks as business needs grow. 
• Ensure end to end success of all client orders from invoice creation to exportation and shipping documents, through final delivery and logistics follow up.
• Coordinate time-sensitive client requirements with the operations team.
• Manage our occasional unscheduled in person sales from our office  in Manila, Medellin. 

3. Client Material Inventory & Quality Support

• Manage roasted coffee client label inventory
• Coordinate reorders of client material and labels when needed
• Perform basic quality checks on branding materials

Development Path

This role is structured for progression into a full Client Relationship Manager role within 8–12 months, based on:

• Demonstrated commercial judgment
• Accuracy in pricing and CRM management
• Client communication quality
• Accountability and initiative
• Ability to manage increasing account complexity

Qualifications

• Desire to grow in a client facing role
• Strong ability to follow written instructions 
• Working proficiency in English (C1 preferred)
• Strong written and verbal communication skills
• Problem solving skills 
• High attention to detail and strong organizational discipline
• Comfort with basic high school-level math
• Confidence using Google Sheets or Excel
• Ability to follow structured processes
• Ability to work independently and complete tasks fully

Preferred:

• Experience in sales, administration, or client-facing roles
• Familiarity with HubSpot, Google Sheets, Canva, or similar tools
• Experience working in an American-style business environment

This is a full-time position (Monday–Friday).

Because we serve international clients, flexibility may occasionally be required during U.S. business hours or during time-sensitive commercial situations.

Professional responsiveness and accountability are expected.

Compensation

3,000,000-4,000,000 COP Based on contract type, quarterly KPI bonus, and annual profit share

20 Paid Vacation days annually