Sales Agent BPO (Colombia)

Keywords:
BPO Sales Agent
Sales Agent
Contact Center
Sales
BPO
Commercial Executive
Sales Representative
CRM
Customer Service
Colombia

The BPO company is seeking a BPO Sales Agent with contact center experience, focused on achieving sales targets and strengthening customer relationships. This role is responsible for driving business growth through the effective promotion of products and services. In this position, you will become a key sales agent in achieving sales goals and expanding our customer base. Your daily performance will directly impact the success of our sales campaigns and customer satisfaction. We offer continuous training and professional growth opportunities within our contact center operations. Join a team focused on high performance and continuous improvement in the sales industry.

Responsibilities:

• Contact potential and existing customers to offer products and services.
• Manage inbound and outbound calls while registering information in the CRM system.
• Actively promote commercial offers and close sales.
• Meet performance indicators and established sales targets.
• Provide support and resolve customer inquiries to ensure satisfaction.
• Participate in training sessions to improve sales techniques and product knowledge.

Requirements:

• Previous experience as a sales agent in a BPO or contact center environment.
• Knowledge of CRM tools and IP telephony platforms.
• Intermediate proficiency in Microsoft Office.
• Strong communication and persuasion skills for closing sales.
• Ability to work under pressure and achieve commercial objectives.
• High school diploma or technical degree in commercial or related fields.
• Goal-oriented mindset and strong customer service skills.

Education Level:

• High school diploma required

Job Sectors:

• Logistics, Warehouse, and Transportation
• Customer Service and related fields
• Sales

Position:

• Assistant

Additional Skills:

Technical Skills:

• CRM Management
• Call Center Tools
• Microsoft Office
• IP Telephony

Soft Skills:

• Results-oriented mindset
• Effective communication
• Sales closing skills
• Objection handling