Senior HR Specialist (HR Operations) [Hybrid]
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4 años de experiencia, Profesional
$ 5.500.000 a $ 6.000.000
Bogotá, D.C.
Requisitos para aplicar a la vacante:
Senior HR Specialist (HR Operations) [Hybrid]
- Senior HR Specialist
- HR Operations Specialist
- HR Shared Services Specialist
- HR Generalist
- HR Operations Analyst
- Workday
- employee lifecycle transactions
- HR shared services
- payroll escalations
- case management
- process improvement
Help shape reliable employee experiences across the United States and Canada as a Senior HR Specialist! 🌟 You will bring advanced Workday expertise to complex employee lifecycle transactions, escalated HR cases, and payroll-related issues. Your work will improve accuracy, compliance, service quality, and operational efficiency while giving you visibility into process improvements, system enhancements, and team development. Join a collaborative environment where your knowledge can guide HR Specialists and strengthen employee services. Ready to make a meaningful impact? Apply and grow with us! 🚀
- Manage complex employee lifecycle transactions and case resolutions in Workday such as new hires onboarding transfers promotions organizational changes compensation updates terminations and offboarding
- Review and audit HR transactions for accuracy and compliance
- Handle escalated employee and manager inquiries and support sensitive employee matters requiring advanced knowledge
- Serve as a Workday and HR Operations process expert providing guidance and training to HR Specialists
- Support onboarding and development of new team members and assist with policy interpretation and process guidance
- Coordinate resolution of payroll-related escalations monitor payroll-impacting transactions for accuracy and timeliness and partner with Payroll to address recurring issues
- Identify operational improvement opportunities support process standardization and participate in system enhancements testing and implementation
- Analyze service trends and recommend solutions
- Monitor service quality and case management performance support SLA and customer satisfaction goals and contribute to knowledge articles and self-service resources
- Bachelor's degree or equivalent experience
- 4 to 6 years of experience in HR Operations Shared Services or HR Generalist roles
- Strong Workday experience
- Experience handling complex employee lifecycle transactions
- Fluent English in spoken and written as the role works daily with stakeholders in the USA and Canada
- Profesional
- Recursos Humanos
- Asistente
Otras habilidades:
- Workday
- Case management
- Problem solving
- Stakeholder management
Habilidades
- Workday
- Case management
- Problem solving
- Stakeholder management
Palabras clave:
Senior HR Specialist, HR Operations Specialist, HR Shared Services Specialist, HR Generalist, HR Operations Analyst
Ver empresa: Colsubsidio - Centro de Empleo estratégico
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