About role

We are looking Specialist Tech Consultant supports also owns the end-to-end delivery of operational and Customer Experience enhancements, from technical solution design through production deployment. This role contributes to the efficient execution and adoption of technology initiatives, ensuring consistency, visibility, and operational discipline throughout the project lifecycle.

Responsibilities:

Design and manage operational and Customer Experience enhancements end-to-end: define the technical solution design, align the testing strategy with business and technical stakeholders, lead test execution, and coordinate deployment to production, ensuring quality, stability, and business adoption.

Coordinate and organize end-to-end testing activities (UAT and PDR), including the structuring and maintenance of testing scenarios and test cases, alignment with business and technical teams, and consolidation of testing progress, results, and evidence.

Lead the operational evolution and adoption of project tracking tools (e.g. Smartsheet, Jira, Excel), ensuring they are structured, scalable, and aligned with technology delivery needs.

Design, maintain, and continuously improve automated dashboards and operational views focused on development progress and testing phases, improving visibility of key delivery indicators and reducing manual reporting efforts.

Requirements :

Advanced English proficiency (B2+ required).

Minimum 2 years of experience in project coordination, PMO support, or operational roles within

technology or digital environments.

What Were Looking For

Exceptional organizational skills

Strong attention to detail

Empathy and professionalism

Ability to prioritize and manage multiple responsibilities

Strong follow-up and client communication skills

Modality: On-Site and remote

Location: Bogotá