Portuguese Customer Service (Games Presenter)

David Kennedy Recruitment is working with a leading tech company who is looking to recruit a Brazilian Portuguese speaker Games Presenter to join their team in Bogota, Colombia. 

• Position: Games Presenter 
• Location: Bogota, Colombia
• Employment type: Full-time, Fixed term 12 months 
• Work model: on-site 
• Benefits: base salary

DUTIES AND RESPONSIBILITIES:

• Host online players through the game with confidence and professionalism, ensuring a smooth and engaging experience that aligns with company standards.
• Maintain composure and professionalism on camera, demonstrating coordination and adaptability, skills developed through training.
• Exhibit self-discipline and a positive attitude, working effectively with both local management and an international team.
• Foster an energetic atmosphere, continuously improving performance to provide a captivating experience that encourages player return.

REQUIREMENTS:

• Fluent at native level in Brazilian Portuguese (C2), with strong proficiency in both written and spoken communication, as well as English fluency (at least B2).
• Ability to adapt to flexible working hours and shift schedules.
• Represent the company with enthusiasm, strong gaming knowledge, and high-quality interaction with players.
• Present the game professionally, consistently demonstrating excellent presentation skills in line with company performance standards.

BENEFITS: 

• Working schedule: Rotational shifts 24/7 - 7 AM to 3 PM, 3 PM to 11 PM, 11 PM to 7 AM.
• Competitive fixed monthly salary.
• Performance-based bonus opportunities.
• Complimentary daily meals.
• Private health insurance from day one.
• Shift allowances in accordance with legal requirements.
• Paid initial training, including workshops and development sessions.
• Access to a modern studio space in a prominent building.
• On-camera opportunities to enhance presentation skills.