Emergency Roadside Customer Service Agent

Solvo Global

Hace 3 días

6 meses de experiencia, bachillerato completo hasta profesional

Salario a convenir

Palabras clave: Bilingual, Road assistance, CSR, Customer service, BPO, Empleos En Barranquilla

Barranquilla

Deliver exceptional support to customers experiencing roadside emergencies by joining our team as an Emergency Roadside Customer Service Agent.

Your Responsibilities

Provide phone and email assistance for roadside service requests
De-escalate upset customers with empathetic listening and negotiation
Support service partners and escalate technical issues

Skills & Qualifications

Experience with inbound and outbound calls
English proficiency at B2 level
Strong communication and critical thinking skills
Salesforce knowledge is beneficial

We foster a culture of empathy and teamwork, ensuring every customer receives timely and caring support.

Take the next step in your career and apply now to join our customer-focused roadside assistance team.

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Requisitos para aplicar a la vacante:

Experiencia:

6 meses de experiencia

Nivel de estudios:

Bachillerato completo hasta Profesional

Salario:

Salario a convenir