Legal Assistant

At Solvo Global we are looking a Legal Assistant in Bogota, Barranquilla, Medellin, Cali or Bucaramanga!

• Monday to Friday 8:30-5:30 EST (7:30am - 4:30pm COL)
• 100% On site in Bogota, Barranquilla, Medellin, Cali or Bucaramanga

Key Responsibilities: 

PIP & Personal Injury Case Support 

• Contact insurance companies to open new claims. 

• Communicate regularly with assigned case managers to track progress and obtain necessary documentation. 

• Request, obtain, and follow up on medical records and other essential documents. 

• Ensure HIPAA compliance in all communications and documentation. 

• Identify reasons for rejected requests and proactively resolve issues (e.g., missing information, incorrect dates of service, incomplete authorizations). 

• Exhibit strong phone etiquette and interpersonal skills to foster positive interactions with insurance representatives and medical providers. 

Administrative Support 

• Organize and maintain case files, including both physical and electronic records. 

• Schedule appointments, meetings, depositions, and manage key deadlines. 

• Prepare and maintain case calendars to track important dates. 

• Archive legal documents according to firm procedures. 

• Confirm case statuses and update relevant parties.

Assisting with Discovery 

• Gather information and documents through discovery requests. 

• Assist attorneys in preparing discovery responses and related documentation. 

• Conduct basic legal research and organize findings. 

Required Qualifications:

• Minimum 1–2 years of experience as a Legal Assistant in personal injury law.

• Bilingual (English B2+ and Spanish) preferred. 

• Familiarity with HIPAA regulations and medical records handling. 

• Strong critical thinking and problem-solving skills. 

• Ability to work collaboratively as part of a team. 

• Persistence, discipline, and adaptability in a fast-paced environment. 

• Excellent verbal communication skills with a professional and personable phone manner. 

• Proficiency with standard office and case management software. 

• Stable internet connection and a quiet work environment suitable for remote work.

Preferred Qualifications: 

• familiar with Florida law and procedures (preferred, but not required).