Roadside Customer Care Advisor

Be the ally drivers need on the road! Join our team as a Roadside Customer Care Advisor, where your empathetic approach and passion for premium service will make a real difference for luxury vehicle owners.

Our supportive team environment values your dedication to providing outstanding roadside service. Your role will involve answering inbound calls, offering empathetic support, documenting assistance cases, using digital tools to find customers, and applying our assistance policies carefully to ensure each client’s safety and satisfaction.

• Handle inbound calls with an empathetic approach.
• Provide premium roadside service and support.
• Document and manage cases accurately.
• Utilize digital tools effectively.
• Demonstrate strong communication and problem-solving skills.
• English proficiency at B2+ level.
• Salesforce experience is a plus.

We offer a competitive salary and the chance to work in Barranquilla’s vibrant environment.