We’re looking for a Training Team Leader (Senior Sales Trainer) who is passionate about developing people, driving performance, and building strong, high-impact training teams. 

In this role, you will play a key part in shaping the success of our sales organization by ensuring top-quality training delivery, aligning with global standards, and enhancing the performance and retention of our agents. 

What you’ll do 

• Lead and oversee training programs for on-site and remote sales teams (Dyninno Colombia & Dreamport Spanish project)  
• Coach, mentor, and develop Trainers and Junior Trainers through structured feedback and shadowing  
• Ensure alignment of all training content with global standards and eliminate inconsistencies  
• Monitor adherence to training processes, tools, and reporting requirements  
• Analyze training performance, attrition, and nesting results to drive continuous improvement  
• Collaborate closely with Talent Acquisition, Operations, and Sales teams to align hiring and performance goals  
• Lead post-training evaluations and ensure accurate candidate assessment and headcount fulfillment  
• Maintain and oversee training documentation, trackers, and reporting dashboards  
• Identify risks, performance gaps, and opportunities, and propose actionable solutions  
• Organize workshops and initiatives to enhance trainer capabilities and knowledge sharing 

What we’re looking for 

• 3+ years of experience in Training, with at least 1 year in a leadership or mentoring role 
• Strong background in Sales (preferably outbound or call center environments)  
• Experience managing or supporting training programs with measurable performance outcomes  
• Solid understanding of adult learning methodologies  
• Strong analytical skills and experience working with performance data and reports  
• Excellent communication, coaching, and stakeholder management skills  
• Advanced English and Spanish (spoken and written) 

Nice to Have: 

• Experience in global or multicultural environments  
• Familiarity with CRM, LMS, or sales enablement tools  
• Experience working closely with Recruitment and Operations teams 

What You’ll Drive 

• Improved training quality and consistency across teams  
• Higher conversion rates from training to nesting  
• Reduced attrition during early stages  
• Stronger alignment between Training, Sales, and Recruitment  
• Development of a skilled and high-performing training team 

Why Join Us 

• Be part of a fast-growing, global company  
• Make a real impact on people development and business results  
• Work with a dynamic, collaborative, and high-performance team  
• Opportunity to grow your leadership career 

Apply now and be part of a team where your ideas, leadership, and passion truly matter.